Alchemy Fine Home Shipping Policy

Alchemy Fine Home
Shipping Policy

DOMESTIC SHIPPING
 
Alchemy Fine Home parcel packages are shipped via UPS or FedEx ground shipping service to the contiguous United States. Orders are usually picked and packed and ready to ship within 3 to 5 business days of placing an order if the item is in stock. Delivery can take place in 3-7 business days after the item has been shipped. A business day is considered to be Monday through Friday, excluding holidays.
 
You will receive a confirmation e-mail once your order has shipped. Shipping is free for domestic ‘ground shipping on orders over $149 within the contiguous United States.
 
For shipping rates to Alaska, Hawaii or Puerto Rico - additional charges will apply for non-ground shipping options and for shipping rates for your order.
 
GROUND SHIPPING - Contiguous United States
PURCHASE SHIPPING COST

Up to $148.99

Ground Shipping

$15

$149+

Ground Shipping

Free


 
SHIPPING FURNITURE
 
For in-stock furniture the average delivery time within the contiguous United States is 10-14 business days. Due to Covid-19 freight times are taking longer and delays can be expected up 4 weeks with some suppliers. We offer complimentary curbside freight shipping on furniture within the contiguous United States. Shipping times are NOT guaranteed and only represent estimates.
 

Our FREE curbside delivery on orders over $149 is defined as below:

For parcel items, curbside delivery is defined as a no-signature required delivery to your mailbox, front door, or curbside.

For freight items, curbside delivery is defined as a signature-required curbside delivery.

Curbside delivery carriers will NOT carry your delivery up stairs or enter your home under any circumstances. For information about our white glove service, see "Premium White Glove Service" below.

Alchemy Fine Home is NOT responsible for any incurred storage fees or held shipment charges should you choose to delay shipment.

Alchemy Fine Home is NOT responsible for any charges due to shipping arrangements made without approval from our shipping department.

 

ESTIMATED SHIPPING TIMES

Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.

  • Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
  • Orders sent via a Freight Carrier are delivered on average 10-14 business days after the order leaves the factory.
  • Orders sent via a White Glove Service are delivered on average 7-15 business days after the order leaves the factory.

PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include packing time or production time for out of stock or made to order items.

When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery and are responsible for any storage fees or held shipment charges.

Customers can opt to select for White Glove service for an additional charge. When shipping large furniture items that need to be delivered via white glove delivery, white glove shipping expenses are the client's responsibility and are $199 for the first item, and $299 for each additional item.

White Glove prices are applied at checkout and is not a part of the free shipping offer. Items that are available for white glove service will be noted on the product pages and shipping will be calculated at checkout. Items that are available for freight service in areas outside of the contiguous United States will be custom quoted by contacting us at orders@alchemyfinehome.com. Alchemy Fine Home reserves the right to adjust shipping pricing if not properly calculated.

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