Alchemy Fine Home Shipping Policy

Alchemy Fine Home
Shipping Policy

GROUND SHIPPING
 
 
Alchemy Fine Home parcel packages are shipped via UPS or FedEx ground shipping service to the contiguous United States. Orders are usually picked and packed and ready to ship within 2 to 3 weeks of placing an order if the item is in stock. Delivery can take place in 3 - 4 business days after the item has been shipped.  
 
You will receive a confirmation e-mail once your order has shipped. Shipping is free for domestic ‘ground shipping’ on orders over $149 within the contiguous United States. *Some overweight, sale and delicate items may be excluded from our free shipping offer. See product pages or contact customer service if you need further details.
 
We do not ship to Alaska, Hawaii or Puerto Rico
 
GROUND SHIPPING - Contiguous United States
PURCHASE SHIPPING COST

Up to $148.99

Ground Shipping

$20

$149+

Ground Shipping

Free
 
SHIPPING FURNITURE
 
 
For in-stock ready to ship furniture and oversized items that require freight the average processing time is 8-15 business days. Once it's been shipped, the delivery time within the contiguous United States is 6 - 8 Weeks. We offer complimentary curbside or threshold freight shipping on most furniture within the contiguous United States. Threshold is defined as the first dry area such as a covered porch or garbage, not inside your home or up stairs.
 
*Shipping times are NOT guaranteed and only represent estimates.
 
*Some overweight, sale and delicate items may be excluded from our free shipping offer. See product pages or contact customer service if you need further details.
 

Our FREE curbside delivery on orders over $149 is defined as below:

  • For parcel items, threshold is defined as a no-signature required delivery to your mailbox, front door, or porch.
  • For freight items, threshold delivery is defined as the first dry area such as a covered porch or garbage, not inside your home, a signature is required for threshold freight delivery.

Threshold delivery carriers will NOT enter your home or go upstairs under any circumstances. For information about our white glove service, see "Premium White Glove Service" below.

Alchemy Fine Home is NOT responsible for any incurred storage fees or held shipment charges should you choose to delay shipment.

Alchemy Fine Home is NOT responsible for any charges due to shipping arrangements made without approval from our shipping department.

Once tracking information is received and you wish to have a shipment delivered at a later date, please let us know so that we can make the necessary changes to avoid unwanted charges

Should storage charges incur, we will be sending you an invoice via email to cover for the expenses.

 

 

ESTIMATED SHIPPING TIMES

Estimated shipping times vary by order. A tracking ID will be emailed to you so you may easily track your order. Once you are emailed a tracking ID for your delivery, expect several days before transit will begin. Tracking is assigned before the items are picked up and in transit. Once the item is in your area, you will receive a call to schedule the delivery.

The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.

  • Orders sent via UPS or FedEx Ground are delivered on average 3 - 4 weeks after the order leaves the factory.
  • Orders sent via a Freight Carrier are delivered on average 6-8 weeks after the order leaves the factory.
  • Orders sent via a White Glove Service could take an extra 2 weeks.

PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include packing time or production time for out of stock or made to order items. Processing time can take 2 - 3 weeks.

 

When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery and are responsible for any storage fees or held shipment charges.

Customers can opt to select for White Glove service for an additional charge. When shipping large furniture items that need to be delivered via white glove delivery, white glove shipping expenses are the client's responsibility and are $199 for the first item, and $299 for each additional item.

White Glove prices are applied at checkout and is not a part of the free shipping offer. Items that are available for white glove service will be noted on the product pages and shipping will be calculated at checkout. Items that are available for freight service in areas outside of the contiguous United States will be custom quoted by contacting us at orders@alchemyfinehome.com. Alchemy Fine Home reserves the right to adjust shipping pricing if not properly calculated.

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