PURCHASE | SHIPPING | COST |
Up to $148.99 |
Ground Shipping |
$20 |
$149+ |
Ground Shipping |
Free |
Our FREE curbside delivery on orders over $149 is defined as below:
Threshold delivery carriers will NOT enter your home or go upstairs under any circumstances. For information about our white glove service, see "Premium White Glove Service" below.
Alchemy Fine Home is NOT responsible for any incurred storage fees or held shipment charges should you choose to delay shipment.
Alchemy Fine Home is NOT responsible for any charges due to shipping arrangements made without approval from our shipping department.
Once tracking information is received and you wish to have a shipment delivered at a later date, please let us know so that we can make the necessary changes to avoid unwanted charges
Should storage charges incur, we will be sending you an invoice via email to cover for the expenses.
ESTIMATED SHIPPING TIMES
Estimated shipping times vary by order. A tracking ID will be emailed to you so you may easily track your order. Once you are emailed a tracking ID for your delivery, expect several days before transit will begin. Tracking is assigned before the items are picked up and in transit. Once the item is in your area, you will receive a call to schedule the delivery.
The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include packing time or production time for out of stock or made to order items. Processing time can take 8-15 business days.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery and are responsible for any storage fees or held shipment charges.
Customers can opt to select for White Glove service for an additional charge. When shipping large furniture items that need to be delivered via white glove delivery, white glove shipping expenses are the client's responsibility and are $199 for the first item, and $299 for each additional item.
White Glove prices are applied at checkout and is not a part of the free shipping offer. Items that are available for white glove service will be noted on the product pages and shipping will be calculated at checkout. Items that are available for freight service in areas outside of the contiguous United States will be custom quoted by contacting us at orders@alchemyfinehome.com. Alchemy Fine Home reserves the right to adjust shipping pricing if not properly calculated.
We hope you love everything you buy, but we understand that sometimes things just aren't quite right. Should you need to return a purchase we'll be more than happy to help.
If your item is elligble for returns, ALCHEMY FINE HOME will accept any unused item in its original condition and packaging returned within 7 days of receipt for exchange or refund if the item is elligble for a refund. BRAND EXCLUSIONS APPLY. SEE BELOW IF YOUR ITEM IS ELIGIBLE FOR A RETURN.*
If eligble*, you can cancel your order within 24 hours of placing it for a full refund. Cancellations after 24 hours are subject to a 15% cancellation fee and will be deducted from your refund. Cancellation fees will be waived if the item hasn't shipped past 7 business days beyond the expected shipping date. Our cancellation policy went into effect and was published on every product page as of 7/4/22 and applies to all orders placed after that date.
*Custom made-to-order items cannot be canceled once production begins. Please contact customer service to see if your items has started production. These brands include but are not limited to D.V. Kap, Kevin O'Brien, John Richard, Home Treasures, CFC, CHC, Zoe Bio Creative and select upholstery items.
Once an item has been shipped it is considered a return, not a cancellation. Refusing a delivery is not an acceptable form of cancellation. If an item is refused the ite
If the return is buyer's remorse and a refund is requested, the customer is responsible for return shipping expenses and will be subject to a 15-25% restocking fee. Items not in their original packaging will not be accepted or subject to a higher than 25% restocking fee. Returns can take up to 30 days to process due to shipping and processing.
Any discounted items and items purchased during a SALE are considered as final sale and is not eligible for return or exchange, unless the item is damaged or has factory defect. Necessary documentation must be provided to file a valid claim
All shipping fees are non-refundable. We offer free shipping on non-freight orders over $149. If for any reason you need to return an item with free shipping, the refund you receive will be for the item price you paid minus the standard shipping cost and restocking fees. Standard shipping costs are based on item prices as outlined within our shipping information. If you opt to exchange your free shipping purchase for another item that also had free shipping, a standard shipping charge will be added to cover our costs.
Return packages must be shipped prepaid through a traceable method such as UPS, FedEx, or insured Parcel Post and those shipping costs are non-refundable.
HOW TO ACCEPT A DELIVERY
When you accept an item delivered via freight, the item must be inspected and approved when signing off for the delivery.
PLEASE TAKE PHOTOS OF YOUR PACKAGE BEFORE OPENING. IF YOU NOTICE ANY DAMAGE TO THE PACKAGING, PLEASE MAKE SURE TO INSPECT THE ITEM INSIDE IMMEDIATELY AND TAKE PHOTOS OF THE ACTUAL DAMAGE!
This is imperative to submit a damage claim, a claim without photos of the exterior packaging before opening AND no photos of the the actual damaged item will not be accepted. After this sign off, the item will not be returnable. Please carefully inspect and only approve the delivery if in perfect condition. If you notice damage to the packaging but is unable to open immediately, please clearly note the damage on the delivery receipt before signing and make sure to take a picture. Following this process will help speed up the investigation and resolve the issue.
Photos of any damaged items and packaging are required before returning the item or requesting replacements. It helps us understand if the damage occurred in the packing or if it happened when the product was shipped.
HOW CAN I RECEIVE MY REFUND?
We offer two options regarding your refund for a return:
1. Store Credit: Receive your return refund in the form of store credit for the merchandise price, less the cost of outbound and return shipping. If you return for store credit, all restocking fees are waived and covered by Alchemy Fine Home.
2. Original Form of Payment: Receive your refund in the form of your original form of payment for the merchandise price, less the cost of outbound and return shipping AND a 15%-25% restocking fee for stocked items.
If we identify an unreasonable return pattern, we may restrict or refuse future transactions or returns from such customers at at any time.
Why Do You Assess Restocking Fees On Returns?
When you return an item, a lot of time, labor, and company cost is required to receive your package and restock your item back into our warehouses. Additionally, the majority of furniture and accessories returned are not packaged to original factory standards or incur damage during transit. Because we provide our customers free curbside delivery on most items and absorb that cost, we must assess restocking fees on returns to account for the quantity of returned items that cannot be accepted or resold.
Start your return by emailing your order number to us and reason for the return request to:
ORDERS@ALCHEMYFINEHOME.COM
Please do not return items to our San Diego, California address as we can not take returns to address. Items that are sent back to the address that they came from without a Return Authorization will be denied receipt and sent back to you.
Damages from shipping or defects in manufacture are covered. Some items are naturally rustic or hand-made, we do not consider these to be defects. All international orders are excluded from returns.
For any other questions regarding our return policy please feel free to contact our concierge specialists via live chat, phone or via email.
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California residents have the right under the California Consumer Privacy Act (CCPA) to opt out of the “sale” of their personal information by a company governed by CCPA.
The meaning of “sale” under CCPA is broad and includes certain types of sharing.
Alchemy Fine Home may participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks can constitute a “sale” of personal information under CCPA. In order to opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org.
Please note that, otherwise, Alchemy Fine Home does not presently exchange personal information for money with anyone, nor does Alchemy Fine Home otherwise share personal information within the meaning of “sale”. Further, Alchemy Fine Home does not knowingly sell the personal information of minors 16 years old or younger.
However, if you would like to opt out of the “sale” of your personal information as permitted under CCPA in the event we do “sell” personal information in the future, you can do so and we will keep a record of this request.
Please email us using the subject “California Opt Out from Sale”. At a minimum, you must provide us with the name and email address associated with your information or account.
Please remember that our ability to maintain a record of your request is limited by the accuracy and completeness of the information you provide. We will only record the name and email address that you provide to us.
Some brands are excluded. Learn more here. Minimum purchase amounts are required. We retain the right to refuse the sale on any purchase where this promotion may be deemed as abuse of the promotion.
Discount codes can not be applied to Closeout and Sale items. Alchemy Fine Home reserves the right to end promotions at any given time. Promo codes and discounts can not be combined. We reserve the right to cancel, discontinue, not honor, or adjust sales at our discretion and without prior notice.
Advertising and promotions displaying discounts do not constitute a valid claim to or right of discount for the customer and may not reflect current promotions.
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If you make a purchase for a regular priced item and it goes on sale within the next 60 days, we'll honor the sale price and credit you the difference with a gift card of that value.
To redeem this offer, please email our team with your order number and proof of the promotion or price reduction on our site and we will issue the credit.
Please email price guarantee requests to orders@alchemyfinehome.com
In the unlikely event that you do find an item offered for less, please email us orders@alchemyfinehome.com or call or text us at 1-844-456-5333. Please be ready to share with us the URL of the item. We’ll verify this URL and then proceed to charge you the matched price.
Please note: Applicable items must be new and an exact match (construction, finish, dimensions) to what is currently offered on Alchemy Fine Home.
Our Price Match Guarantee is NOT:
Alchemy Fine Home offers a welcome discount for joining the Gold Members Club however brand exclusions do apply. Some brands are excluded from the welcome discount and additional promotions unless otherwise specifically noted in the sale language. If you have your eye on something and would like help finding a similar that does accept the welcome discount please contact our design concierges for assistance.
Please browse our Gold Member Collection to shop the brands that do accept your welcome discount.
Some brands are excluded. Learn more here. Minimum purchase amounts are required. We retain the right to refuse the sale on any purchase where this promotion may be deemed as abuse of the promotion.
Discount codes can not be applied to Closeout and Sale items. Alchemy Fine Home reserves the right to end promotions at any given time. Promo codes and discounts can not be combined. We reserve the right to cancel, discontinue, not honor, or adjust sales at our discretion and without prior notice.
Advertising and promotions displaying discounts do not constitute a valid claim to or right of discount for the customer and may not reflect current promotions.
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Sign up for our Gold Members Newsletter to read up on the latest design trends and product launches. Plus you will receive a welcome offer on your first order. Sign up now!
We love to see your photos! Alchemy Fine Home invites you to post, share and tag your content with the hashtag #alchemyfinehome and our handle @alchemyfinehome on Instagram, Facebook, Pinterest and beyond. We also welcome you to email us photos to designpro@alchemyfinehome.com for a chance to be included in our galleries.
By uploading, submitting, sending or tagging your content on social media or through circalighting.com, you give us permission to reproduce and use your content as follows:
You grant Alchemy Fine Home permission to use, store, reproduce, modify, publicly display and distribute your content. Your content may be used for marketing purposes, including but not limited to email campaigns, blog posts, social media posts, store materials and other customer communications.
Our license to your content is non-exclusive and royalty free.
You represent and warrant that you own all rights to your content and that the distribution of your content will not violate the intellectual property rights, privacy rights or legal rights of any third party.
Alchemy Fine Home does not claim ownership of user-generated content or endorse any opinions expressed in the materials submitted by any other users. Alchemy Fine Home has the right to remove user content at any time, for any reason and without notice.
Alchemy Fine Home Inc and its affiliated brands, including AlchemyFineHome.com, Daizy and Alchemy Fine Home ( "Alchemy Fine Home", "Alchemy Fine Home", "we" or "us") provides this and other websites (including applications and other online services that are accessible through various desktop, tablet and mobile web browsers from time to time) (collectively, "Sites") subject to your compliance with these Terms of Use.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITES. These Terms of Use constitute an agreement between Alchemy Fine Home and you. We recommend that you print out a copy of these Terms of Use for your records.
By using the Sites, you affirm that you are able and legally competent to agree to and comply with these Terms of Use. If you do not agree to these Terms of Use or if you are not legally competent to agree to them, then you may not use the Sites.
Please note that these Terms of Use contain provisions that govern the resolution of claims between Alchemy Fine Home and you. Please see the Legal Disputes section for complete details.
PRIVACY & SECURITY
Please review our Privacy Policy, which is incorporated into these Terms of Use and also governs your use of the Sites. To the extent there is a conflict between the terms of the Privacy Policy and these Terms of Use, the Terms of Use govern.
Information security is important to Alchemy Fine Home. We have established appropriate physical, electronic and managerial safeguards to protect the information that we collect from or about our users. Alchemy Fine Home does, however, reserve the right at all times to disclose any information as Alchemy Fine Home deems necessary to satisfy any applicable law, regulation, legal process or governmental request.
CHANGES
Alchemy Fine Home reserves the right, at any time, to change these Terms of Use, our Privacy Policy and/or the Sites. Your use of the Sites following any such change constitutes your agreement to follow and be bound by the Terms of Use and/or Privacy Policy as revised. The revised Terms of Use and/or Privacy Policy supersede all previous versions, notices or statements regarding the Sites.
INTELLECTUAL PROPERTY RIGHTS
The Sites contain valuable trademarks and service marks owned and used by Alchemy Fine Home, including but not limited to, Alchemy Fine Home, the Alchemy Fine Home design logo, Alchemy Fine Home (collectively, the "Alchemy Fine Home Marks"). Any use of the Alchemy Fine Home Marks without the prior written permission of Alchemy Fine Home is strictly prohibited. The arrangement and layout of the Sites, including but not limited to, the Alchemy Fine Home Marks, images, text, graphics, buttons, screenshots, music, digitally downloadable files, and other content or material (collectively, the "Site Content"), are the sole and exclusive property of Alchemy Fine Home.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED.
Alchemy Fine Home uses a network of independent product and content suppliers, distributors and other such third parties to supply some of the products and content advertised on the Sites. All other trademarks, service marks, product names, package designs and company names or logos associated with these product and content suppliers, distributors and other such third parties that are not owned by us but appear on the Sites are the property of their respective owners.
For claims of copyright infringement, please contact us at orders@alchemyfinehome.com
ORDER ACCEPTANCE
It is your responsibility to ensure that you input and submit your Order correctly and accurately. You will have the opportunity to correct errors before placing the Order and an Order Summary (with details of the Goods and the total price inclusive of taxes and all delivery charges (if applicable) and other costs will be displayed directly before you pay for your Order, at which point your order will be considered placed. Please note that we are not responsible for any errors you make when you input and submit, and effectively place your Order. After you have submitted your Order you are offering to buy those Goods from us. We will send you an order acknowledgement email shortly after you place your order. The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Alchemy Fine Home reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the Sites are subject to change without notice. Errors will be corrected when discovered and Alchemy Fine Home reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). We reserve the right to decline all or part of any Order for any reason. This might be because for example, the Goods are not in stock or are no longer available or because of a pricing error on the Website. If we decline all or part of your Order, we will contact you with additional information and will not process your order. We will refund the full amount of your payment if you do not wish to order alternative Goods from us or; in the case of a pricing error, order the Goods at the correct price. If we do cancel your order we will notify you by email and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order. It is recommended that you retain all emails relating to your order. The details of your specific order are filed by us. Should you want any information regarding your order you may contact us. If you want to make any changes to your order, e-mail us or call us for free on 844 456 5333 for further assistance. Please note that when products are ordered at different times we cannot guarantee colour matching due to variations between batches. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted. Certain orders constitute improper use of the Sites and the Alchemy Fine Home Rewards Program described below. Alchemy Fine Home reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at Alchemy Fine Home's sole discretion. Items purchased pursuant to a quantity discount may be re-priced upon cancellation.
USER GENERATED CONTENT
From time to time, the Sites permit the submission of content, such as comments, blogs and product reviews, generated by you and other users ("User Content").
You are solely responsible for your own User Content and the consequences of posting or publishing it. Any User Content or other material, information or ideas that you submit to or post or publish on the Sites is non-confidential and non-proprietary.
By submitting User Content, you represent and warrant to Alchemy Fine Home that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, any right of privacy or publicity of any third party or any applicable law, rule or regulation, (ii) you own or have the legal right to use and authorize Alchemy Fine Home to use your User Content, including written consent to use of any product or the name, voice, likeness or any other applicable personal rights of each identifiable person featured or referenced in your User Content and (iii) your User Content does not violate Alchemy Fine Home's Acceptable Use Policy set forth below.
As between you and Alchemy Fine Home, you will retain all of your ownership rights in and to your User Content. By submitting User Content to Alchemy Fine Home, you hereby grant to Alchemy Fine Home a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise exploit (including but not limited to over the Internet, broadcast television or any other uses or media) your User Content, in whole or in part, including future rights that Alchemy Fine Home (or its successor) may otherwise become entitled to that do not yet exist, as well as new uses, media, means and forms of exploitation throughout the universe exploiting current or future technology yet to be developed. You also hereby grant each user of the Sites a non-exclusive license to access your User Content through the Sites and to use, access, watch, reproduce, distribute, transmit, forward, display and perform such User Content in whole or in part, to the extent permitted by the Sites under these Terms of Use.
Alchemy Fine Home does not endorse any User Content or any opinion, recommendation, or advice expressed therein. Alchemy Fine Home reserves the right but is not obligated to monitor User Content or other content sent to or through the Sites. Alchemy Fine Home has the right to refuse, remove, edit or delete any User Content and/or to terminate any user's access to the Sites for any reason. Alchemy Fine Home takes no responsibility for User Content.
SOCIAL MEDIA TAG USAGE
BY USING #AlchemyFineHome, @AlchemyFineHome AND ANY OTHER SIMILAR SOCIAL MEDIA TAG IN ANY WAY RELATED TO ANY OF THE SITES, EACH USER AGREES TO PROVIDE Alchemy Fine Home WITH AN UNRESTRICTED, IRREVOCABLE, ROYALTY-FREE, PERPETUAL, FULLY PAID-UP, TRANSFERABLE, WORLDWIDE LICENSE TO USE THE UPLOADED IMAGE(S) IN ANY AND ALL MARKETING MATERIALS, ON SPONSOR’S WEBSITES, AND THROUGH ALL SOCIAL MEDIA CHANNELS. EACH USER REPRESENTS AND WARRANTS THAT UPLOADED IMAGES DO NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, COPYRIGHTS AND TRADEMARK RIGHTS.
ACCEPTABLE USE POLICY
By submitting User Content and otherwise using the Sites, you agree not to: (i) submit any User Content that is protected by or otherwise subject to any third party intellectual property or proprietary rights (including any privacy and publicity rights) unless you own or have permission from the rightful owner of such rights to post such User Content and to grant Alchemy Fine Home all of the rights granted herein; (ii) upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable; (iii) use the Sites to harm any person or entity, including Alchemy Fine Home; (iv) impersonate any person or entity, including but not limited to, a representative of Alchemy Fine Home, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites; (vi) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation; (vii) upload, post, e-mail or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international laws, rules or regulations, including but not limited to those promulgated by the U.S. Federal Trade Commission, U.S. Securities and Exchange Commission; (ix) collect, store or use personal information about other users of the Sites without their consent; (x) use the Sites (including through submission of User Content) to disparage or make unsubstantiated claims about any person, third party or its/their products or services; (y) use any of the Sites in any manner that could overburden or impair any of the Sites or the networks or systems connected to the Sites; and/or (z) use any device, software or instrumentality to interfere with the proper working of the Sites or disobey any requirements, procedures, policies or regulations of networks connected to the Sites.
You also agree that you will not violate or attempt to violate the security of the Sites. Violations of system or network security may result in civil or criminal liability. Alchemy Fine Home reserves the right to investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who have participated in such violations.
ABOUT OUR PRICES
Where a product listing on our Site references a higher price, typically denoted by a strikethrough (e.g. "$549"), such higher price represents the retail price suggested by the manufacturer or supplier. In the absence of a price suggested by the manufacturer or supplier, this price represents the highest price at which we offered or sold the product at some point in the past. For “Sales”, where a product is temporarily being sold at a reduced price, an additional strikethrough price may be presented that may represent a recent previous price before the promotion. The "Sale" tag or promotional text on a product listing on our Site signifies that we are selling the product at a discount from a price.
When we use the term “closeout, discontinued, or markdown” we mean either that the product has been permanently reduced and will not return to the original price or that the product is temporarily being sold at a reduced price in order to clear an overstock of either Alchemy Fine Home or supplier inventory. Prices of products listed on our Site as “closeout, discontinued, or markdown” may fluctuate during the “closeout, discontinued, or markdown” promotion period for such products. For temporary “closeout, discontinued, or markdown” pricing, such products may return to prices that are equal to or greater than their original prices upon expiration of the applicable “closeout, discontinued, or markdown” promotion period.
LINKS TO OTHER WEBSITES
The Sites may contain links to third-party websites ("Other Sites") that are not under Alchemy Fine Home's control. Alchemy Fine Home makes no claim and accepts no responsibility regarding the quality, nature or reliability of the Other Sites that are accessible by hyperlinks from the Sites or link to the Sites. Alchemy Fine Home provides these links to you as a convenience and the inclusion of any link does not imply endorsement by Alchemy Fine Home of Other Sites or any association with the operators of such Other Sites. You are responsible for viewing and abiding by the privacy statements and terms of use posted at any third-party sites.
MOBILE DEVICES & MOBILE APPLICATIONS
If you use a mobile device to access pages of the Sites optimized for mobile-viewing, opt in to receive SMS (text messages) from Alchemy Fine Home (as/when available), or use a mobile application, the following additional terms and conditions ("Mobile Terms") also apply to you. Your access to the Sites via your mobile device or use of a mobile application confirms your agreement to these Mobile Terms, as well as the rest of the Terms of Use.
By opting in or ordering, you agree to receive promotional SMS text messages on your mobile device. Your consent is not required as a condition of purchasing any goods or services from Alchemy Fine Home. By agreeing to receive SMS messages from Alchemy Fine Home, you certify that you are over 18 years of age and (a) you are the mobile account holder or (b) you have the account holder’s permission to enroll the designated mobile phone number and can incur any mobile message or data charges. You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Sites or use of a mobile application. All such charges are billed by and payable to your mobile service provider. Please contact your participating mobile service provider for pricing plans, participation status and details. You understand that wireless through Wi-Fi or a participating mobile service provider may not be available in all areas at all times and may be affected by product, software, coverage or other service changes made by your mobile service provider or otherwise. Additional terms and conditions may apply to your use of a mobile application, based on the type of mobile device on which you install and use the mobile application.
COMMUNICATIONS WITH ALCHEMY FINE HOME
For all communications made to or with Alchemy Fine Home, including but not limited to feedback, questions, comments, suggestions and the like: (i) you will have no right to confidentiality in your communications and Alchemy Fine Home will have no obligation to protect your communications from disclosure; (ii) Alchemy Fine Home will be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) Alchemy Fine Home will be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.
INDEMNITY
You agree to indemnify and hold Alchemy Fine Home and its agents and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (i) your use of the Sites, including any User Content you submit, post to or transmit through the Sites, (ii) your violation of these Terms of Use or (iii) your violation of any rights of another user.
DISCLAIMER OF WARRANTIES
Alchemy Fine Home intends for the information and data contained in the Sites to be accurate and reliable but since the information and data have been compiled from a variety of sources, they are provided ‘AS IS’ and “AS AVAILABLE”. You expressly agree that your use of the Sites and any information contained therein is at your sole risk. Accordingly, to the extent permitted by applicable law, Alchemy Fine Home EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES AND CONDITIONS OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES AND CONDITIONS THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. Some jurisdictions do not allow the disclaimer of warranties or conditions so such disclaimers may not apply to you.
LIMITATION ON LIABILITY
IN NO EVENT WILL Alchemy Fine Home OR ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITES OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITES OR ANY INFORMATION CONTAINED THEREIN, INCLUDING USER CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF Alchemy Fine Home HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
You hereby acknowledge that the preceding limitation on liability will apply to all content, merchandise and services available through the Sites or other channels. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions liability is limited to the fullest extent permitted by law. Regardless of the previous paragraphs, if Alchemy Fine Home is found to be liable, our liability to you or to any third party is limited to the greater of (a) the amount in dispute not to exceed the total amount which you paid to us in the twelve (12) months prior to the action giving rise to the liability or (b) USD $100.
TERMINATION
Your ability to access and use the Sites remains in effect until terminated in accordance with these Terms of Use. You agree that Alchemy Fine Home, in its sole discretion, may terminate your account and your use of the Sites and may remove and delete your User Content if Alchemy Fine Home believes that you have violated or acted inconsistently with these Terms of Use or for any other reason. Alchemy Fine Home also may in its sole discretion and at any time discontinue providing the Sites, or any part thereof, with or without notice. You agree that any termination of your access to the Sites may be effected without prior notice and you acknowledge and agree that Alchemy Fine Home may bar any further access to the Sites. Further, you agree that Alchemy Fine Home will not be liable to you or any third-party for any termination of access to the Sites.
For instructions for deleting your account, please see the "Registering for the Service" section of our Privacy Policy.
The provisions of the Intellectual Property Rights, User-Generated Content, Acceptable Use Policy, Disclaimer of Warranties, Indemnity, Limitation of Liability, Legal Dispute sections, together with and any other rights and obligations which by their nature are reasonably intended to survive such termination, will survive any termination of these Terms of Use.
RIGHT TO ACCESS
YOU MUST BE AT LEAST AGE 13 TO USE THE SITES. By using the Sites, you affirm that you are over age 13. If you are under age 13, you may not access or use the Sites.
IF YOU ARE A PARENT OR GUARDIAN THAT PROVIDES CONSENT TO YOUR TEENAGER'S REGISTRATION WITH AND USE OF THE SITES, YOU AGREE TO BE BOUND BY THESE TERMS IN RESPECT OF SUCH TEENAGER'S USE OF THE SITES.
OUTAGES
Alchemy Fine Home periodically schedules system downtime for the Sites for maintenance and other purposes. Unplanned system outages also may occur. You agree that Alchemy Fine Home has no responsibility and is not liable for: (a) the unavailability of any of the Sites; (b) any loss of data, information or materials caused by such system outages; (c) the resultant delay, mis-delivery or non-delivery of data, information or materials caused by such system outages; or (d) any outages caused by any third parties, including without limitation any companies or servers hosting any of the Sites, any Internet service providers or otherwise.
JURISDICTIONAL ISSUES
The Sites are operated by Alchemy Fine Home from its remote offices in San Diego, California, USA. The Sites are intended for users who reside in the United States of America. Alchemy Fine Home makes no representations or warranties that the Sites or any materials contained in them are valid, appropriate or available for use outside of the United States. If you access and use the Sites outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws. Alchemy Fine Home reserves the right to limit the availability of the Sites and/or the provision of any service, program or other product described thereon to any person, geographic area or jurisdiction, at any time and at our sole discretion.
GENERAL INFORMATION
No waiver of any provision or any breach of this Agreement will constitute a waiver of any other provisions or any other or further breach. In the event that any provision of this Agreement is determined to be illegal or unenforceable, the balance of the Agreement shall continue to be fully valid, binding, and enforceable. These Terms of Use set forth the entire Agreement between you and Alchemy Fine Home with respect to use of the Sites and supersede any prior agreements between you and Alchemy Fine Home relating to such subject matter. The Terms are not assignable, transferable or sublicensable by you except with Alchemy Fine Home's prior written consent. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms of Use. Any heading, caption or section title contained herein is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof. Alchemy Fine Home's performance of these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use is in derogation of Alchemy Fine Home's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Sites or information provided to or gathered by Alchemy Fine Home with respect to such use. A printed version of these Terms of Use and of any notices given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The parties agree that all correspondence relating to these Terms of Use must be written in the English language.
VIOLATIONS
Please report any violations of these Terms of Use to the system administrator at orders@ alchemyfinehome.com.
ALCHEMY FINE HOME'S COPYRIGHT POLICY
Last Updated: August 28, 2020
This Copyright Policy describes Alchemy Fine Home's policy of prohibiting any information or materials that violate another party's intellectual property rights from appearing on www.AlchemyFineHome.com and their related domains (collectively, the "Site").
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for a copyright owner who believes that material appearing on the Internet infringes his, her or its rights under U.S. copyright law. Alchemy Fine Home complies with the DMCA by responding to notices and counter-notices that meet the then-current DMCA requirements. Please visit http://www.copyright.gov/ for details about current DMCA requirements.
NOTIFICATION OF ALLEGED COPYRIGHT INFRINGEMENT
If you believe in good faith that material appearing on the Site infringes your copyright, you (or your agent) may send Alchemy Fine Home a written notification pursuant to the DMCA (a "DMCA Notice"). Your DMCA Notice should be sent to our Copyright Agent (identified below), contain all of the information listed below (and as further set forth in 17 U.S.C. § 512(c)(3)) and request that the material be removed or that access to it be blocked. Your DMCA Notice must contain:
You must submit any notification of an alleged copyright infringement to Alchemy Fine Home's Copyright Agent by mail or email as set forth below:
Alchemy Fine Home Copyright Agent, Attn: Legal 3655 Nobel Drive, Suite 290 San Diego, CA 92122
If you fail to comply with all of the above requirements, your DMCA Notice will not be valid. Please note that you may be liable for damages, including court costs and attorneys' fees, if you materially misrepresent that materials on the Site are infringing a copyright.
COUNTER NOTIFICATION
If you believe in good faith that your own copyrighted material has been removed from the Site as a result of mistake or misidentification, you may submit a written counter notification letter to Alchemy Fine Home's Copyright Agent pursuant to Sections 512(g)(2) and (3) of the DMCA. To be an effective counter notification under the DMCA, your written correspondence must include substantially the following:
You may submit your counter notification to Alchemy Fine Home's Copyright Agent by mail or email as set forth below:
Alchemy Fine Home Copyright Agent, Attn: Legal 3655 Nobel Drive, Suite 290 San Diego, CA 92122
Upon receipt of a counter notice, Alchemy Fine Home's Copyright Agent may send a copy of it to the original complaining party informing that party that Alchemy Fine Home may replace the removed content or cease disabling it. Unless the copyright owner files an action seeking a court order against Alchemy Fine Home, the removed content may be replaced or access to it restored by Alchemy Fine Home.
You acknowledge that if you fail to comply with all of the above requirements, your DMCA counter notification will not be valid. Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorneys' fees.
GIFT CARD TERMS & CONDITIONS
The following terms and conditions (the "Terms") apply to any Alchemy Fine Home gift card originally purchased by you or someone on your behalf (the "gift card") through one of the Alchemy Fine Home websites. Gift cards are issued by Alchemy Fine Home (referred to hereafter as either “Alchemy Fine Home,” “Alchemy Fine Home” “we,” “us,” or “our”). By purchasing a gift card, accepting and retaining a gift card, or using a gift card, you agree to these Terms.