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Returns & Exchanges

 

We hope you love everything you buy, but we understand that sometimes things just aren't quite right. Should you need to return a purchase we'll be more than happy to help.

ALCHEMY FINE HOME will accept any unused item in its original condition and packaging accompanied by a receipt returned within 30 days of purchase for exchange or credit only. If a refund is requested, the customer is responsible for return shipping expenses and subject to a 30% restocking fee when applicable. 

Product lines that are NOT eligible for return and are final sales include: Emporium Home, Fferone

Return packages must be shipped prepaid through a traceable method such as UPS, FedEx or insured Parcel Post and those shipping costs are non-refundable.

For any inquiries regarding our return policy please feel free to contact our concierge specialists via live chat, phone (844) 456-5333 or via email at style(at)alchemyfinehome.com.

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